Allworth CEO Scott Hanson explains how we're adjusting as a firm - and keeping you informed - during this coronavirus outbreak.
Due to the coronavirus, precisely where the market will be a week from now is anyone’s guess.
Or is it?
For example, the market chaos that is transpiring right now, while worrisome and stressful, has in-fact happened before.
Case in point, we just exited the longest bull market in U.S. history.
Yet, difficult as it may be to remember, 12-years ago we were in the middle of the financial crisis.
At that time, a lot of people felt like things would never get better.
But they did.
I’m not minimizing what’s happening. This is no small thing.
The fact is that the coronavirus is not only hurting families and doing serious damage to our economy, it’s scaring people and making people sick. But what we can do is what we’ve always done, and that is to provide unbiased and unemotional financial advice to you. This means that we’ll both keep you informed and look out for your interests by adapting our services so that, for the duration of this pandemic, you will know that you are not only supported, but that we have your best interests in mind.
You have our word on it.
While by no means comprehensive, here are just some of the relevant things we are doing to look out for the people who make Allworth Financial the place that it is.
Phone and video conferencing appointments.
If you’d like to attend your next appointment from the familiarity of your own home, our advisors are happy to hold phone or video conferencing appointments. Video conferencing is easy to set up, and if you’d like to try it out (rather than trek into the office) we can help arrange it for you.
Keeping you informed.
One of our foundational beliefs is that education instills confidence. Since the first signs of turbulence a few weeks back, we’ve produced several up-to-the-minute emails, articles, videos and podcasts that clearly explain both what is happening and why it’s happening. Right up to and through the end of this situation, we will continue to share helpful and informative educational materials to keep you informed and feeling confident.
Providing for the needs of our team members so they can better serve you.
When you call Allworth Financial during business hours, you speak to an actual person. That means an Allworth team member.
As the market chaos has unfolded, our team members are charged with the immense challenge of meeting your needs—which is what we love to do—but of also meeting the needs of our own families.
School closings, uncertainty, and maybe even caring for sick family members, these things weigh heavily on all of us. Make no mistake, you are our priority. So, to serve your needs, and the needs of our team members in the best way that we can, if our team members choose to work remotely, not only do we encourage it, our technology allows for an easy transition for them to work from home and still be accessible to you.
Changing workshops to on-demand.
At the time of the coronavirus outbreak, we were gearing up for a major retirement planning and workshop series. However, due to the pandemic, we’ve postponed in-person workshops in favor of on-demand workshops. A new, on-demand "Social Security” workshop will be available for download next week at AllworthFinancial.com.
In closing, let me reiterate that we pride ourselves on being nimble and adaptable. This situation is something we’re prepared to handle—we have a great plan in place to deal with it—and if circumstances change, we will quickly adapt and update.
That’s what we do.
That’s it for now. As always, if you have any questions or concerns, please don’t hesitate to contact us.
